PRIVACY AND PERSONAL DATA PROTECTION POLICY

ATO PLUS SLLC.

Last Updated NOVEMBER 2024

This Privacy and Personal Data Protection Policy is an integral part of the General Terms and Conditions for the use of services offered on the online platforms atoplus.eu and atoplus.co, as well as all other related sites namely: atopluseu.com, atoplus.info, atoplus.net, and atoplus.org.

The information below is published in order to inform CUSTOMERS about the need to collect and process personal data and how it is used by the SUPPLIER. By accepting the General Terms and Conditions for the use of the services provided by the SUPPLIER, CUSTOMERS expressly agree that the SUPPLIER has the right to collect and process their personal data provided during the registration (subscription) for using the services.

The Privacy and Personal Data Protection Policy is applicable to CUSTOMERS of the online platforms atoplus.eu and atoplus.co, as well as all other related sites, namely: atopluseu.com, atoplus.info, atoplus.net and atoplus.org (natural persons or representatives of legal entities) who use the services provided by the PROVIDER.

I. BASIC CONCEPTS

  1. SUPPLIER - "ATO PLUS" SLLC, provides the services described below for use by customers on a subscription basis. "ATO PLUS" SLLC, UIC 207605064 is the commercial company that collects, processes and stores personal data under the terms of this Privacy and Personal Data Protection Policy.

  2. CLIENT – user of the services provided by the SUPPLIER.

  3. SERVICES – the services provided by the SUPPLIER.

II. TYPES OF DATA AND PURPOSE AND PERIOD OF THEIR COLLECTION AND STORAGE

  1. Purposes and legal grounds for processing personal data:

    1. Data processing necessary for concluding or executing the contract for the use of the services provided by "ATO PLUS" SLLC.

    2. To fulfill legal obligations:

      • Issuance of accounting/financial documents and reports for the services provided by the SUPPLIER;

      • To carry out control by the relevant competent authorities.

  2. The duration of storage of your personal data depends on the processing purposes for which they were collected:

    1. Personal data processed for the purpose of concluding/amending and performing a contract/service are stored for the duration of the contract and until the final settlement of all financial relations between the parties.

    2. Personal data processed for the purpose of issuing accounting/financial documents for the implementation of tax-insurance control are stored for at least 5 years after the expiry of the period for repayment of the public claim, unless the applicable legislation provides for a longer period.

III. DATA SECURITY

  1. The SUPPLIER provides the necessary protection against unauthorized access to the data provided by the CLIENT.

  2. The CLIENT undertakes to take the necessary care to store and protect the personal data when providing them to the SUPPLIER.

  3. The CLIENT undertakes to update the personal data provided to the SUPPLIER when they change.

IV. CUSTOMER RIGHTS

  1. The CLIENT, whose data is processed by the SUPPLIER, has the right at any time to submit a written application under the GDPR to the SUPPLIER for:

    1. Access to the CLIENT's personal data in the form mentioned in this Privacy and Personal Data Protection Policy.

    2. Information on whether and for what purposes the CLIENT's personal data is processed.

    3. Deleting, correcting or blocking the CLIENT's personal data, when they are inaccurate or should be supplemented, or their processing does not meet the requirements of the GDPR.

    4. Objection to the processing of the CLIENT's personal data.

    5. Withdrawal of consent to the processing of the CLIENT's personal data, when their processing is based on the CLIENT's consent.

  2. Requests sent to the SUPPLIER, according to this policy, must contain the following minimum information: name, address and other identification data of the CLIENT, description of the request, signature (when submitting a request on paper), date of submission of the request and mailing address.

  3. In cases where the request is submitted by an authorized person, a notarized power of attorney is applied.

  4. The SUPPLIER sends an opinion on the CLIENT's request within 14 (fourteen) days of its submission, and the period can be extended by the SUPPLIER to 30 (thirty) working days when a longer period is objectively required.

  5. Failure to provide the following data prevents the SUPPLIER from concluding a contract for services/goods with the CUSTOMER:

    1. First name, last name, email, address and phone.

    2. Data for the fulfillment of legal obligations: issuing proforma-invoices, invoices, and reports for the services provided by the SUPPLIER; for control by the relevant competent authorities.

V. PROVIDER'S RIGHTS

  1. The SUPPLIER requires personal data from the CLIENT in connection with the registration (subscription) for the services and their payment.

  2. The SUPPLIER has the right to use the personal data for:

    1. Contact with the CUSTOMER in connection with the services for which he has made a subscription.

    2. Fulfillment of legal obligations: issuing proforma-invoices, invoices, and reports for the services provided by the SUPPLIER; for control by the relevant competent authorities.

    3. To notify the CUSTOMER of the latest products and/or services offered on the SUPPLIER's websites, product updates, special offers, new information and other products and/or services provided by the SUPPLIER.

VI. COOKIE POLICY

Cookies are text data that are stored in the user's browser and are intended for use by websites/web pages. The PROVIDER uses cookies to improve the presentation of information and functionality of the site and to provide optimal services to users. Cookies are generated and used by the SUPPLIER, with the exception of those generated by Google, for the purposes of Google Analytics.

Cookies are:

  1. Necessary for the proper functioning of the site or for a certain functionality that the user wishes to use.

  2. Functional - allow us to offer additional possibilities for the use of this website.

    1. Contain technical, non-personalizing information about the access device you are using (browser type and version, operating system, window sizes, display resolution, supported technologies, etc.). This information allows us to display qualitatively and adaptively the content of this page.

    2. Enable the use of the "Favorites" service, through which you can save favorite pages from the site in a personal list.

    3. Enable the use of the "History" service, through which you can review the pages of the site that you have visited.

      The information obtained from functional cookies is not shared with third parties.

  3. Temporary - placed during the stay on the site (session). They are deleted when the session is terminated.

  4. Persistent - remain on the user's device for a certain period or without an expiration date.

  5. Statistical/Tracking cookies: These cookies are used to track the pages you visit on the atoplus.eu and atoplus.co platforms, as well as all other related sites, namely: atopluseu.com, atoplus.info, atoplus.net, and atoplus.org.

The information we store does not contain personal data. The data is used for statistical and analytical purposes that allow us to offer better services to our users.

The SUPPLIER uses Google Analytics for statistical purposes. The statistical information shared with Google does not contain personal and/or other personalizing data. For more information, see Google's privacy policy.

Terms of Use

The use of the platforms atoplus.eu and atoplus.co, as well as all other related sites, namely: atopluseu.com, atoplus.info, atoplus.net, and atoplus.org (viewing pages and clicking on links from the content of the sites) on your part means agreement with the PROVIDER's cookie policy.

If you wish, you can disable the use of cookies from your web browser's settings, but this may limit some functions or part of the content of the websites mentioned above.

VII. OTHER TERMS

  1. In the event of a change in the data, the SUPPLIER has the right to request additional information (documents) for verification.

  2. Any court decision or decision of a government body has priority for the SUPPLIER, in case of a dispute over the ownership of a service.

  3. The SUPPLIER reserves the right to make changes to the Privacy and Protection of Personal Data Policy, which will be published with an up-to-date date of change at this web address.

  4. This Privacy and Personal Data Protection Policy comes into force for all CUSTOMERS from the date of its publication.

  5. In the event of a violation of your rights according to the above requirements or the applicable legislation on the protection of personal data, you have the right to file a complaint with the Commission for the Protection of Personal Data as follows:

    Commission for the Protection of Personal Data, Sofia 1592, "Prof. Tsvetan Lazarov" No. 2, Phone 02 91 53 519, website www.cpdp.bg

  6. The Company may amend the Privacy Policy by posting a notice to that effect on its sites.

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